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Frequently Asked Questions

About Pipeline Plumbing

What is your service area?

Pipeline Plumbing & Drain Specialists is a family owned and operated business located in Murrieta, CA. We proudly offer professional, high-quality residential and commercial plumbing services throughout Winchester, Menifee, Temecula, Wildomar, Lake Elsinore, and the surrounding areas of Riverside County.

What are your hours of operation?

We are open Monday – Saturday, 7AM – 7PM. (Excluding major US holidays)

Do you offer free quotes?
Yes! We offer complimentary phone estimates during our normal business hours.
Are you licensed, insured, and bonded?

Yes! Pipeline Plumbing & Drain Specialists is licensed, insured, and bonded plumbing company.

Do you price by the hour, or by the job?

Our competitive prices are based on the job. Whether a job takes 20 minutes, or 2+ hours, we dedicate our time to making sure the job is completed correctly.

Do you offer a warranty on your work?

Yes! We offer a complimentary labor warranty on all of our work. Please call our office at (951) 289-5514 to learn more.

Do you have any current specials?

Yes! Pipeline Plumbing & Drain Specialists has active specials all year. We welcome you to visit our Specials page to learn what’s available today.

Clogged Drains

How do I know if I have a clogged drain?
One of the biggest giveaways of a clog drain is a foul odor seeping from a drain located in or around your residential or commercial space. These foul odors are typically caused by buildup that begins to rot. Clogs in your kitchen or bathroom can result in slow or halted drainage, so it’s important to give Pipeline Plumbing & Drain Specialists a call as soon as you notice the problem. Our technicians are professionally trained to locate and clear the clog in the most suitable and cost-effective manner possible.
What causes a drain to clog?

Clogs in household drains such as in the kitchen sink can be caused by the disposal of fat, oil, grease or food particles such as eggshells and fruit being poured or thrown into the garbage disposal. Bathroom sinks and tubs can also become clogged due to the build-up of hair, soap scum and toothpaste. In addition, bathroom toilets often become clogged from the build-up of toilet paper, flushable wipes, paper towels and feminine hygiene products. To prevent a clog, we strongly recommend residents to dispose of waste materials in alternative receptacles.

What are some of the dangers of attempting to clear my drain using store bought drain cleaning solutions?

Store bought drain cleaning solutions are not the cure-all concoction that they advertise themselves to be. In fact, these harmful chemicals may do more damage to the drain then good. Using store bought chemicals to clear a drain is a temporary fix that will ultimately be hazardous to the health and longevity of your residential plumbing system. Store bought chemical solutions can cause permanent damage to your drains, lead to additional clogs in the future, and eventually result to more costly plumbing repairs.

When do you know it's time to call a professional?

We recommend you call a plumbing professional when you encounter problems such as receiving an unusually high water bill when water use remained steady, you’re experiencing low water pressure throughout your home, your pipes begin to emit the smell of sewage or if your drain simply will not drain. Problems such as these could indicate leaks, blockages or cracked or broken pipes. Call Pipeline Plumbing & Drain Specialists today to discuss all your plumbing problems or emergencies! We’ll be happy to help diagnose the problem and find a solution that best fits your time, and budget.

How can I prevent my drains from getting clogged in the future?

There are a few simple measures that can be taken to help prevent your drains from getting clogged in the future. These include 1) using drain covers and drain screens to help stop hair, soap scum and foreign objects from falling into the drain, 2) pouring fat, oil, and grease into empty containers rather than pouring it into your garbage disposal, and 3) scheduling regular drain cleaning maintenance services from the professionals at Pipeline Plumbing & Drain Specialists. Give our team a call today to help clear your drain and prevent future clogs.

Gas Line Problems

What are the warning signs that a gas line needs repair?
The warning signs of a gas line emergency include, but is not limited to: 1) Beginning to notice a smell of gas or what smells like rotten egg floating within in your home, 2) You’re experiencing headaches, nausea, or dizziness frequently when inside your home, 3) Appliances that run on gas don’t seem to function properly, and 4) Your monthly gas bill has suddenly spiked. If you begin to notice or experience any of these signs, give us a call immediately. You’ll be glad you did!
What do you do if you have a gas leak in your home?
If a gas leak occurs in your home, we strongly encourage you to evacuate your home immediately and give us a call. Our technicians will be at your doorstep as soon as possible to locate the source of the gas leak and fix the problem. Pipeline Plumbing is fully equipped to protect your home from natural gas emergencies.
What are some of the dangers of attempting to fix your own gas line?
Natural gas is extremely combustible. Therefore, it is highly recommended to rely only on a trained technician to assist with your gas line needs. Our 5-star rated technicians have the skill necessary to safely install, relocate, and monitor your gas lines as needed. Give us a call today to discuss your gas line questions and concerns. We’ll be happy to help!
What are 3 gas piping problems that require repair?
  1. Gas leaks within your home – Gas leaks are extremely harmful as it can lead to gas poisoning or a gas leak explosion.
  2. Blockages in your gas line – Gas line blockages are caused by damage to the piping which results in the buildup of gunk at the access point. If the piping is obstructed, appliances such as your stovetop or water heater will not function properly.
  3. Obstructed valves – Obstructed gas line valves can result in leaks or blockages that will require professional repair.
If you encounter any of these gas line problems, call Pipeline Plumbing & Drain Specialists as soon as possible. Our professional technicians are available to help protect you and your home from experiencing a gas line emergency.
How can I prevent a gas leak in the future?
To prevent a gas leak, residents should check their appliances regularly for wear and tear and confirm that it remains in good condition. You should also schedule to have your gas line monitored and checked by an expert to give you a detailed report on the wellbeing of your gas line connections. Call Pipeline Plumbing Drain Specialists to schedule a gas line diagnostic.
What types of fixtures can Pipeline Plumbers install?

Our 5-star rated technicians are professionally trained to install plumbing fixtures throughout your entire home. From a kitchen sink to a garbage disposal, no job is too big or too small for our team at Pipeline Plumbing. Give us a call today to discuss your fixture installation needs!

Plumbing Fixture Issues

What are the the main causes of plumbing fixture issues?

There are multiple reasons why your plumbing may experience issues. This includes, but is not limited to: 1) The age of the fixture, 2) Normal wear and tear, and 3) Blockages in your waterline caused by sediment buildup or an obstruction from a foreign object. Give our 5-star rated plumbing technicians a call today to help locate the root cause of plumbing problem and solve your residential fixture issues.

When to repair vs replace a plumbing fixture?

To help determine if you should repair or replace your plumbing fixture, we recommend you ask yourself the following questions:

  1. Is the broken fixture made from outdated materials? — Outdated fixtures can often prove hazardous to the health of you and your family. For example, pipes installed in 1980’s and earlier may contain lead and will therefore be better replaced.
  2. How often do you have a problem with this fixture? — Repairing a fixture will not benefit you or your pocketbook if the fixture will need to be repaired again in a couple of months. In this case, installing new and dependable fixtures would be strongly recommended.
  3. How much longer will this fixture last? — Understanding the age of the fixture will give you a better sense on the issues you might be dealing with.
  4. What is the total cost of repair vs. replacement?
    Give us a call today to speak with one of our advisors. We will be glad to help walk you through your options and find the best solution for your timeframe and budget.

Water Filtration

How does water filtration work?

Water filtration works by running water through activated charcoal or a porous material to remove unwanted minerals, chemicals and biological agents. This process results in clean and fresh water that tastes good and doesn’t contain any harmful chemicals and unwanted minerals.

How long will a whole-house water filtration system last?

Depending on the brand and water capacity, a whole-house water filtration system will need to be replaced between 3-10 years. In addition, filter within the system will need to be replaced periodically. Call Pipeline Plumbing & Drain Specialists to learn more about the different whole-house water filtration systems we have available.

What are the benefits of a residential water filtration system?
Benefits of installing a residential water filtration system includes, but is not limited to: 1) Having safer drinking water by eliminating unwanted chemicals, minerals and pathogens, 2) Having healthier skin, since our skin naturally absorbs harmful contaminants such as chlorine found in your bath/shower water, and 3) Maintaining the integrity of your plumbing system and appliances by eliminating unwanted minerals from accumulating over time.
What's the difference between hard water and soft water?
Hard water is high in minerals such as calcium and magnesium, while soft water is free of those minerals. As water flows from its source to your tap, it picks up minerals along the way. Although hard water is not harmful if consumed, it can negatively affect you and your home in other ways. This includes drying your hair and skin, leaving spot residues on washed silverware and plates, and damaging pipes and appliances as the water circulates throughout your home. Mineral build-up can cause clogs in your plumbing system and result in costly repairs.
Why do I have cloudy tap water?
From time to time you may experience seeing your drinking water look almost cloudy or even milky when it first comes out of the tap. If you see this don’t worry it can be just excess air bubbles and will disappear in a few minutes. To test if it is excess air causing the cloudiness, fill a glass with tap water and let it stand for a few minutes. You will notice that the tiny white air bubbles rise to the top and the cloudy appearance begins to disappear. If the cloudiness does not disappear, contact Pipeline Plumbing & Drain Specialist so we can send one of our plumbing experts to find the cause. We’ll help to determine if a more serious underlying issue is present, and how to fix it.
What is the water quality score in my neighborhood?

Depending on where your home is located, the quality of your water and levels of unwanted contaminants may vary. Enter your zip code into EWG’s Tap Water Database to discover your city’s drinking water quality report. The sooner you know what’s in your family’s drinking water, the quicker you can start filtering out harmful contaminants with our whole-house Water Filtration System .

Water Heaters

Why do I keep running out of hot water?

A simple reason that you may be running out of hot water is due to a greater household demand for hot water than your current water heater is designed to handle. Once the hot water reservoir is utilized, it could take tank water heaters a long time to refill and reheat. On the other hand, tankless water heaters can provide nearly unlimited hot water when configured correctly. Contact our team at Pipeline Plumbing & Drain Specialists today discuss which water heater is right for you!

Why does the water take so long to heat up?
Your water heater may take longer to heat up than normal due to a variety of reasons, including: 1) Being outdated — sediment buildup could settle on the bottom of the tank where the electric heating element or gas burner is located, blocking the heat transfer. or 2) Having a greater household demand for hot water than your current tank water heater is designed to handle.
What are the benefits of a tankless water heater?

Benefits of a tankless water heater include, but are not limited to:

  1. Reduced energy consumption and utility costs
  2. Smaller size for flexible installation in more locations (including outside)
  3. No tank to leak or cause flooding
  4. Up to twice the lifespan of conventional water heaters
  5. Possible city offered rebates and discounts for the installation of tankless water heaters
How often should I replace my water heater?
On average, a well-maintained tank water heater can last between 10-15 years while a tankless water heater can last for as long as 20 years or more.
On average, how long does it take to install a new water heater?
The cost and installation time for a new water heater can vary depending on the type of water heater being installed. On average and without any unforeseen complications along the way, our Pipeline Plumbing technicians are trained to have your new water heater installed within 2-3 hours.

Water Leaks

What are the signs that I have a water leak in my home or commercial space?

Signs of a water leak can include an increased water bill with no obvious reason to why, or wet spots/stains found on your floors, ceilings, and walls. When staining occurs, it will often be accompanied by a musty smell which could indicate mold growth and a major health issue if inhaled. Call Pipeline Plumbing & Drain Specialists to locate your leak before the problem gets any worse. We’re happy to help protect you, and your home!

What causes a pipe to leak?
There are many reasons a pipe may leak, including, but not limited to: 1) A clogged drain, which can cause pipes to leak due to water being backing up in the pipes resulting in an increase in water pressure within the pipes, 2) cracked or corroded pipes, and 3) broken pipe joints.
Where should I monitor for leaks in my home?

A good way to monitor for residential water leaks is to check your water meter – which is usually located on the side or back of your home. Follow these steps to monitor the meter

  1. Turn off all water faucets and make sure no water appliances are being used.
  2. Check the water meter and write down the numbers you see.
  3. Return in an hour and check the water meter. If the numbers have changed, this indicates that a leak is present in your home.

Another way to check for leaks is to walk around your yard and look for patches of greener grass compared to the rest of your yard. For major sewer leaks, you’ll notice puddles of water on the surface of your lawn.

What are some ways to prevent plumbing leaks in my home?

Plumbing leaks can be prevented in a number of ways, including, but not limited to: 1) Regularly inspecting your appliances’ water seals, 2) Avoid disposing of food items such as egg shells, bread, grease and oil into your garbage disposal, and 3) Scheduling professional leak inspections as needed for your residential or commercial space.

What are some of the dangers of ignoring a leak, particularly a minor one that does not cause harm?

Minor leaks can quickly result in major increases in your water bill and begin to damage the integrity of your residential or commercial unit. The moisture coming from leaks (regardless of the size of the leak) can begin to dampen floors, walls and ceilings and attract the growth of mold and mildew. We recommend you give Pipeline Plumbing & Drain Specials a call when the leak first appears. Although the leak may seem minor at first, it can lead to severe and costly problems when left untreated.


Have More Questions?

If you have additional questions or you’re ready to get started, give us a call at (951) 289-5514, or fill out our contact form today.